Warranty, Refund & Return Policy
Warranty, Refunds & Shipping for 1:1 Super Clone Watches
At HQSwissClone.com, weโre proud to deliver high-quality 1:1 super clone watches with full transparency and a seamless customer experience. Below you’ll find detailed information about our warranty coverage, refund policy, shipping terms, and how to get support when you need it.
๐ก๏ธ Exclusive 2-Year Warranty on Super Clone Watches
All watches purchased from HQSwissClone are backed by a 2-year warranty, designed to ensure confidence in the durability and precision of your timepiece.
โ Whatโs Covered
- Manufacturing or movement-related defects
- COSC accuracy issues on Swiss-clone calibers
- Mechanical failures under normal use
โ Whatโs Not Covered
- Intentional damage, misuse, or accidents
- Wear and tear: scratches, strap damage, fading
- Water damage due to open crowns or improper use
๐ ๏ธ How to Claim Your Warranty
- Contact Support: Reach us via WhatsApp, Telegram, or Email
- Get Instructions: Weโll issue a Return Merchandise Authorization (RMA) number and instructions.
- Ship Securely: Return the watch in safe, trackable packaging.
- Repair or Replace: Weโll fix or replace it as per the warranty terms.
If your model is unavailable: Weโll offer a similar model or equal-value alternative.
๐ Return & Refund Policy
We maintain a strict no-refund, no-general-exchange policy to preserve quality and offer competitive prices. However, we do make a few rare exceptions.
๐ซ Why We Donโt Offer Standard Refunds
- Watches are often made-to-order or customized
- Returned items canโt be resold while maintaining high standards
๐ฆ Exceptions (Case-by-Case)
- Model unavailable? We’ll refund or suggest alternatives within 7 days
- Item defective upon delivery? Covered under warranty
๐ค Exchange Terms (Pre-Approved Only)
- Item must be unworn and in original condition
- Report within 2โ5 days of delivery
- Shipping & duties are buyerโs responsibility
๐ฌ Shipping, Packaging & Customs
- โ Double bubble-wrapped for protection
- โ Discreet packaging, declared under $50
- โ ๏ธ Import duties & clearance are buyerโs responsibility
๐ Contact HQSwissClone Support
- ๐ง Email: [email protected]
- ๐ฒ WhatsApp / Telegram: +91-7303592627
๐ Additional Resources
๐ Explore our Best Superclone Watches collection for more insights.
๐ Learn about how Swiss watches are built on Hodinkee.
โ Why Customers Trust HQSwissClone
- โ Transparent warranty & support
- โ High customer satisfaction
- โ 1:1 super clone watches with unmatched detailing
At HQSwissClone, we back every watch with trust, quality, and service โ because your confidence is our priority.